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Why do I need to show my ID before my property can be marketed?
In 2004 the government extended the anti-money-laundering legislation requiring estate agents to verify the identity of their clients. This formality is conducted with the minimum of inconvenience.
Will l still have to pay the agents’ fees if my property does not sell or I take it off the market?
Unlike some agents, we do not charge any form of fee if you withdraw your property from the market. You will only be liable to pay our fees if we introduce a buyer who exchanges contracts. Estate agents have traditionally funded the cost of marketing property on a ‘no sale no fee’ basis. Our terms of business are based on the guidelines recommended by the Office of Fair Trading and will be confirmed to you in writing before we commence marketing your property.
If I give you a key to my home will you accompany buyers to view?
Yes. Many owners prefer to leave keys with us for daytime viewing appointments, and we will always accompany potential purchasers. Keys are security coded and are never released without your prior authority to do so.
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